Refund policy

Big Time Sporting Company

Return Policy

At Big Time Sporting Company, customer satisfaction is important to us. If you are not completely satisfied with your purchase, you may request a return within 14 days from the date the product was purchased or delivered, whichever is later.

To be eligible for a return:

• The item must be in new, unused, and resalable condition.
• The product must be returned in its original packaging, including all accessories, manuals, and components.
• A valid proof of purchase (receipt or order confirmation) is required.

Please note:

• Products that have been used, assembled, installed, damaged, or altered are not eligible for return.
• Shipping, delivery, and installation fees are non-refundable.
• Customers are responsible for return shipping costs unless the return is due to a defective or incorrect item.

If your product arrives damaged or defective, please contact us immediately so we can assist you with a replacement or resolution.

For return requests or questions, please contact our customer service team before sending any item back.